Introduction

These Terms & Conditions govern your access to and use of the Premium Coffee website, products, and services. By accessing or purchasing from Premium Coffee, you agree to be bound by these Terms. Premium Coffee may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

Premium Coffee reserves the right to determine pricing for all Products and Services. We make reasonable efforts to keep pricing accurate and current. Prices may change at any time with advance notice before new pricing takes effect. Promotional pricing may be offered at our discretion and applies only when explicitly extended to you.

By placing an order, you authorize Premium Coffee to charge all applicable amounts—including product costs, shipping fees, subscriptions, and taxes—to the payment method you provide. Premium Coffee may request a pre‑authorization to verify card validity and available funds.

Your order is an offer to purchase a Product. Premium Coffee may accept, decline, or limit any order for any reason, except where prohibited by law. By clicking "Purchase," "Buy Now," or similar buttons, you agree to pay for the Products in your cart. Your order is accepted once Premium Coffee notifies you that your shipment is ready. If an order is declined, your sole remedy is a refund of the amount paid.

Title transfers to you when the Product is delivered to the carrier. After that point, all risks of loss or damage become your responsibility.

Premium Coffee provides estimated shipping timelines during checkout and in your confirmation email. We make good‑faith efforts to deliver Products on time but are not responsible for delays outside our control. Premium Coffee may ship orders in multiple packages and may choose the carrier and shipping method at our discretion. Orders will be delivered to the address you provide at checkout. We currently ship within the United States only.

You must inspect all Products upon delivery and notify Premium Coffee of any errors, shortages, defects, or non‑conformities within 15 days. Failure to report issues within this period constitutes a waiver of related claims. Claims for damage during transit must be made directly with the carrier.

Returns, exchanges, and refunds are governed by the Premium Coffee Refund & Returns Policy.

We make reasonable efforts to display Products accurately. However, colors, textures, and details may vary depending on your device. Premium Coffee may modify, discontinue, or update any Product or Service at any time without notice.

To the fullest extent permitted by law, Premium Coffee is not liable for indirect, incidental, or consequential damage arising from your use of our Products or Services.

Due to the perishable nature of coffee, we cannot accept returns on opened or used products. We may accept returns or exchanges for:

• • Incorrect items
• • Damaged items
• • Defective products

Requests must be submitted within 15 days of delivery.

If approved, refunds are issued to the original payment method. Refunds may take 5–10 business days to appear depending on your bank.

If you received the wrong item or a defective product, we will replace it at no additional cost.

• • Opened coffee bags
• • Used equipment
• • Gift cards
• • Sale items (unless defective)