Frequently Asked Questions

Ethiopia is considered the birthplace of coffee, and Ethiopian beans are renowned for their unique flavor profiles. Our coffee features distinctive floral, citrus, and chocolate notes with bright acidity. The high altitude growing conditions and traditional processing methods create a cup that's complex, aromatic, and unforgettable.

We offer medium roast Ethiopian coffee, which perfectly balances the bean's natural brightness and complex flavor notes. This roast level preserves the unique characteristics of Ethiopian coffee while developing rich, smooth body. It's ideal for both espresso and drip brewing methods.

Yes! Our coffee is sourced from certified organic farms in Ethiopia and we maintain fair trade practices with all our suppliers. We're committed to supporting Ethiopian coffee farmers and ensuring sustainable, ethical sourcing for every bag we sell.

We grind our coffee to order, ensuring maximum freshness. Your coffee is ground within 24-48 hours of shipping, so it arrives at peak flavor. We recommend using the coffee within 2-3 weeks of opening for the best taste experience.

Simply visit our Shop page, select your desired coffee, choose your quantity, and click "Buy Now." You'll be taken to our secure checkout page where you can enter your shipping and payment information. We accept all major credit cards and process orders securely.

We accept Visa, Mastercard, American Express, and Discover. All transactions are processed through our secure payment gateway to protect your financial information.

You can modify or cancel your order within 2 hours of placing it by contacting us immediately. After that time, your order enters our grinding and packing process. Contact us at [email protected] or call (206) 593-9683 for assistance.

Yes! We offer special pricing for bulk orders and wholesale partnerships. Contact us through our Contact page and select "Wholesale/Bulk Orders" to discuss your needs. We work with cafes, restaurants, and businesses of all sizes.

Shipping is $5.99 for orders under $50. Orders of $50 or more qualify for FREE standard shipping! We want to make it easy and affordable to enjoy premium Ethiopian coffee.

Standard shipping typically takes 3-5 business days within the continental United States. Orders are processed and shipped within 1-2 business days. You'll receive a tracking number via email once your order ships so you can monitor its progress.

Currently, we ship only within the United States. We're working on expanding our shipping options to include international destinations. If you're interested in international shipping, please contact us and we'll notify you when it becomes available.

We take great care in packaging your coffee to prevent damage during shipping. However, if your order arrives damaged, please contact us within 48 hours with photos of the damage. We'll send a replacement immediately at no additional cost.

Ethiopian coffee shines in pour-over methods (like Chemex or V60) which highlight its bright, complex flavors. However, it's also excellent in drip coffee makers, French press, or espresso machines. Use a 1:16 coffee-to-water ratio (1 gram of coffee per 16 grams of water) as a starting point.

For optimal extraction, use water between 195-205°F (90-96°C). If you don't have a thermometer, bring water to a boil and let it sit for 30 seconds before brewing. This temperature range extracts the best flavors without creating bitterness.

Store your coffee in an airtight container in a cool, dark place away from heat, light, and moisture. Avoid the refrigerator or freezer as they can introduce moisture and odors. Properly stored, your ground coffee will maintain its best flavor for 2-3 weeks after opening.

Absolutely! Ethiopian coffee makes excellent espresso with bright, fruity notes and a smooth finish. The medium roast works beautifully in espresso machines. You can enjoy it as a straight shot or use it as a base for lattes and cappuccinos.